Satisfacción de los graduandos con la formación recibida en la Corporación Universitaria Lasallista, marzo de 2004

Abstract

Introduction: The opinion of the university community is very important to establish a perception of the quality in the tuition received. The people which are just about to get their degrees are the ones who can be evaluated in the most sensitive way, under terms of satisfaction with their professors, deans, the course plans and the different academic and administrative processes which are pertaining to their studies. Objective: To evaluate the satisfaction rate of the alumni with the tuition received from Corporación Universitaria Lasallista, with the aim of obtaining useful information and define actions in order to increase the quality of the undergraduate programs. Materials and methods: A descriptive study was made, using as information collector a self-applied survey. The satisfaction was graded in values from 0 to 5 (0 for a total insatisfaction and 5 for a maximum satisfaction). The information was verted on a data base designed for the study, made with SPSS vr.11 software, and a statistical analysis was made by using the same software. Results: In general, a very good satisfaction level with tuition, professors and deans of the programs was registered. Conclussions: It is very satisfactory for Corporación Universitaria Lasallista that the alumni from March 2004 have an adequate satisfaction level with the tuition provided by the institution in their undergraduate studies.